Privacy Policy

1) Who are we?

Our website address is: https://riseverse.com. This site is the property of RiseVerse, a SAS (simplified joint stock company) headquartered at 60 RUE François 1er - 75008 Paris, registered with the Paris Trade and Companies Register under SIRET number: 921 885 083 00011.

VAT (value added tax) number: FR88921885083

2) Site visitors

RiseVerse automatically collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. RiseVerse's purpose in collecting non-personal information is to better understand how RiseVerse visitors use its website.

3) Gathering data

Some visitors to RiseVerse's websites choose to interact with RiseVerse in ways that require RiseVerse to gather personally-identifying information. The amount and type of information that RiseVerse collects depends on the nature of the interaction. For example, we ask visitors who sign up for our newsletter at https://riseverse.com to provide a name and email address.

Using our contact form requires you to enter some of your personal data (first name, surname, e-mail, telephone) so that we can get back to you. This data will only be used in connection with your request and the ensuing sales process. It will not be stored or used for any other purpose.‍

Using Live Chat (instant messaging) may require you to enter some of your personal data. This data will be used in connection with your request and the ensuing sales process. It will not be used for any other purpose. When you use our Live Chat, cookies are used that are strictly necessary for the proper functioning of this feature. This feature has been developed by Crisp. For further information, please refer to their privacy policy: https://crisp.chat/fr/privacy/.

4) Security

The security of your personal information is important to us, but please remember that no method of transmission over the Internet or computer storage is 100% secure. While we strive to use reasonable means to protect your personal information, we cannot guarantee its absolute security.

5) Data protection

Our site uses a secure hypertext transfer protocol (HTTPS). This means that our site contains an authentication certificate issued by a reputable third-party authority, enabling us to maximize the confidentiality and integrity of the data you send us (particularly information entered in forms). Any data we may store about you will be stored in secure locations and will never be passed on to third parties without your explicit consent.‍

RiseVerse discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on RiseVerse's behalf or provide services available through the RiseVerse website, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside your home country; by using the RiseVerse website, you consent to the transfer of such information to them. RiseVerse will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Except for its employees, contractors and affiliated organizations, as described above, RiseVerse discloses potentially personally-identifying and personally-identifying information only in response to a governmental request, or when RiseVerse believes in good faith that disclosure is reasonably necessary to protect the property or rights of RiseVerse, a third party or the public at large.

6) Google Analytics

RiseVerse may also use third-party solutions to perform web analytics, such as Google Analytics. Google Analytics is a web analysis service provided by Google, Inc. that uses cookies to help analyze how users use this website. The information generated by the cookie about your use of this website (such as your IP address, the URL you visit and the date and time you access the site) will be transmitted to and stored by Google. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. For more information on Google's privacy policy regarding Google Analytics, please visit:  https://policies.google.com/technologies/partner-sites

7) Hotjar

We also use Hotjar: https://www.hotjar.com/privacy/ to improve the user experience on our website.

8) Links to other sites

Our Service may contain links to external sites that are operated and maintained by third parties over whom we have no control. The privacy policies of these linked sites may differ from our privacy policy. You access these linked websites at your own risk. We encourage you to review the privacy policy of any linked website you visit to understand that website's collection, storage and use of your information.‍

9) Cookies

RiseVerse uses “cookies”, similar technologies and services provided by others to display personalized content, appropriate advertising and store your preferences on your computer.

A cookie is a string of information that a website stores on a visitor's computer and that the visitor's browser provides to the website each time the visitor returns. RiseVerse uses cookies to help RiseVerse identify and track visitors, their usage of https://riseverse.com, and their website access preferences.

RiseVerse visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using RiseVerse websites, with the drawback that some features of RiseVerse websites may not function properly without the aid of cookies, or simply refuse their use via our refusal tool.

By continuing to browse our website without changing your cookie settings, you hereby acknowledge and accept RiseVerse's use of cookies.

10) Changes to the privacy policy

Although most changes are likely to be minor, RiseVerse may change its Privacy Policy from time to time, and in RiseVerse's sole discretion. RiseVerse encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site following any change to the Privacy Policy will constitute your acceptance of such change.

11) Feedback

If you have any questions or comments about this privacy policy, please send us an e-mail to: [email protected].